Plans & pricing

Choose the support your team needs to keep improving

A quiet customer can still be an unhappy customer. Start with a simple way to listen while the experience is fresh, then add more room for audio, video, and team workflows as your business grows.

Start free with Starter Sign in to manage your plan

Starter

Free tier

$0 Free

50 text reviews / month
0 audio reviews / month
0 video reviews / month
Owner + 1 staff
No audio or video collection on this tier
No overages, just upgrade prompts when you outgrow it
Best for testing trustSYSTEM before paid rollout

Start free

Recommended

Growth

Pro

Scale

$179 per month

$149 per month, billed annually

1,500 text reviews / month
300 audio reviews / month
50 video reviews / month
Owner + 5 staff
Upgrade tier for richer media operations and expansion revenue
Transcription and privacy blurring included
Lower overage rates than Growth for heavier monthly usage

Choose Pro

Enterprise

Custom

Custom contact sales

Unlimited text reviews / month
Unlimited audio reviews / month
Unlimited video reviews / month
Custom
Custom volume tiers and multi-location packaging
SSO, audit, and compliance-oriented rollout support
Custom integration and procurement process
Best for large deployments with tailored commercial terms

Talk to sales

Compare plans side by side

Compare the practical support each plan gives your team for listening, responding, and showing good work.

Feature	Starter	Growth	Pro	Enterprise
Core pricing Monthly price	$0	$59/mo	$179/mo	Custom
Core pricing Yearly price	$0	$49/mo, billed annually	$149/mo, billed annually	Custom
Review capture Monthly text reviews	50	500	1,500	Custom volume tiers
Review capture Monthly audio reviews	Not included	100	300	Custom volume tiers
Review capture Monthly video reviews	Not included	5	50	Custom volume tiers
Team Staff included	Owner + 1 staff	Owner + 3 staff	Owner + 5 staff	Custom
Overages Plan overage policy	No overage, upgrade required	Configured; payment required	Configured; payment required	Custom commercial terms
Overages Text overage	N/A	$0.10	$0.05	Custom
Overages Audio overage	N/A	$0.25	$0.15	Custom
Overages Video overage	N/A	$1.50	$1.00	Custom
Media workflows Transcription	Not included	Included	Included	Included
Media workflows Privacy blurring	Not included	Included	Included	Included

Starter is free and has no overage path. Growth adds audio and video. Pro raises those quotas and lowers overage rates. Growth and Pro extra usage is held until the required payment succeeds. Enterprise is a custom quote.

Common questions

Quick answers about billing, quotas, and upgrading.

Can I start free?

Yes. Starter includes a free text-review quota so you can launch kiosks, QR flows, and basic analytics before upgrading.

What happens when I hit a quota?

Starter does not offer overages. Growth and Pro include per-review overage rates for text, audio, and video — see the comparison table for current rates.

Can I switch plans later?

Yes. Choose a higher tier anytime from this page. The new plan applies to the business you select.

Need Enterprise?

Contact sales for custom volume tiers, SSO, audit requirements, and multi-location rollouts.

View all pricing, billing, and customer FAQs